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FAQ

HOW DO I RECEIVE THE LICENSE?

All of our products are digital. In the case of a product with a serial code (e.g., Operating Systems) this will be sent to the e-mail address provided to us at the payment stage.

HOW DO I DOWNLOAD THE SOFTWARE?

Purchased software can always be downloaded from the manufacturer’s official website.
You will in any case receive the official link in the automatic email immediately after placing the order.

WHAT SHOULD I DO IF I NEED HELP WITH THE INSTALLATION?

If you need help with installation, our customer service team will be happy to help you! Contact us via chat, email: info@licensel.com

WHERE CAN I FIND THE SPECIFICATIONS AND SYSTEM REQUIREMENTS FOR THE SOFTWARE?

Each product has specific technical requirements that you can find next to the description. If you are not sure whether the program you want to purchase is compatible with your hardware, please do not hesitate to contact our specialized team!

PROBLEMS WITH DOWNLOADING OR RUNNING THE PROGRAM?

If the program does not start or stops downloading, check your antivirus settings and make sure your device is connected to the Internet. The problem could also be caused by the browser, so try changing it. If these solutions do not help, please contact us!

HOW LONG WILL IT TAKE TO RECEIVE THE PURCHASED PRODUCT?

After completing your payment, your order should arrive immediately in the mailbox you provided. Volume licenses or multiple activation keys take 1 to 4 hours to be delivered.

HOW DOES THE PURCHASE PHASE WORK?

Once you find the right program for you, click the “ADD TO CART” button. At this point you can choose to view the cart or go directly to checkout by clicking on “PAYMENT.” It is also possible to make a quick payment through Amazon pay, Paypal, Google pay and Appla pay. During checkout there is an opportunity, through the appropriate form, to fill out the information to receive the electronic invoice, which is usually issued within a few hours of order processing. you can choose the most convenient payment method. You will receive the license key within 5 minutes. In the email you will also receive installation instructions and the official product download link

WHERE DO I DOWNLOAD THE SOFTWARE?

Purchased software can always be downloaded from the manufacturer’s official website.
You will in any case receive the official link in the automatic email immediately after placing the order.