TERMS AND CONDITIONS

Article 1

Ownership of the Site and Premises

These General Terms and Conditions of Contract and Supply, drawn up in accordance with the D.Lgs. n. 70/2003 e D.Lgs. 206/2005, govern the sales services on the website www.licensel.com and are entered into between the Company Digicode Solution LLP (hereinafter also the “Company“), Partnership No. OC454045, with registered office in London, 5th Floor, 22 Eastcheap, EC3M 1EU; Email address: [email protected], and he/she (hereinafter also referred to as the “User“) who consults the pages of the website www.licensel.com (hereinafter also referred to as the “Site“) and makes use of the services for purchasing products electronically made available on the Site;

The Company and the User together are also referred to as the “Parties“;

The Site is operated by the Company and enables the purchase of products marketed by the Company.

These Terms and Conditions are binding between the parties named above and apply to all Users purchasing one or more products offered on this Site.

Users who use the Services offered on this Site affirm that they are aware of and accept these Terms and Conditions.

With the exception of mandatory legislation, for the purposes of these Terms and Conditions, the User agrees that all contracts, notices, disclosures and other communications provided in electronic form satisfy the requirement of written form, when required by law.

Article 2

Subject matter of the contract

These Terms and Conditions bind the Parties and relate to the purchase of products offered for sale on the Site.

The Company offers ESD licenses for sale through the Site.

Article 3

Prices

The prices on the Site are clearly indicated in euros and include VAT.

Prices may change over time, but will not affect the price charged to the User at the time of purchase, nor will they give rise to any new price rights on the part of the User.

Exceptions to the above point are cases where the prices entered are disproportionate to the normal market value as a result of material errors.

Article 4

Purchase modalities

The User to purchase the products referred to in Art. 2, he/she shall add the chosen products to the shopping cart, then he/she shall enter his/her own data for the shipment of the ordered products, accepting these Terms and Conditions and the Privacy Policy of the Site and make the payment within the terms provided therein.

Payment shall obligatorily be made in a lump sum using the methods available on the Site, including payment via PayPal, Amazon Pay, Google Pay or payment by credit or debit card.

If the User chooses payment via the PayPal, Amazon or Google platform at the time of payment, his browser will be directed to a page on the server.

If the User chooses payment by credit card, this is subject to verification that the issuing bank is authorised for web purchases.

The payment procedure is to be considered as a purchase proposal.

The purchase shall be deemed completed upon receipt of an e-mail to the address provided by the User at the time of purchase, containing the software activation key and instructions for installation.

In the event of problems with the purchase procedure and/or errors in the compilation of data, the User may write to the e-mail address: [email protected]. The Company will verify compliance with the above procedure and, in the absence of justified reasons, will complete the purchase;

In case of errors in the compilation, the Company is not responsible for any delay in the shipment of products;

Concluded and completed purchase contracts will be stored telematically on special device owned by the Company.

Article 5

Promotional codes

Users who have received a promotional code for use on the Site via newsletters, through social networks or on approved promotional websites may enter this code during checkout. Each code has a start and end date of validity and this time limit cannot be extended in any way.

Article 6

Customer Service

Customer Service is active:

• via Operator – Monday to Saturday from 8 a.m. to 8 p.m;
• via Digital Assistant on WhatsApp channel or by filling in the form available on the Site – active 24 hours a day, 7 days a week, including holidays.

Article 7

Conditions of sale and use of the Site

Purchase by the User implies full knowledge and acceptance by the latter of these Terms and Conditions.

There shall be no commitment between the User and the Company and, therefore, no purchase contract shall be considered concluded in the event that, in the order compilation procedure, for reasons attributable to both the User and the Company, obvious and recognisable errors or inaccuracies are made, such as – purely by way of example and not limited to – errors or inaccuracies relating to the User’s data (including the e-mail address indicated for delivery) or relating to the identification and/or selection of the products and/or relative quantities and/or relative prices.

The Company, before sending the software activation key and installation instructions, reserves the right to check the correctness of the prices of the products added to the cart and ordered by the User and, in the event of a price error, reserves the right to cancel the order.

Furthermore, in the event of delivery difficulties at the e-mail address indicated for delivery, the User will be notified in order to make direct contact and find an alternative method of delivery of the Product or to obtain a full refund of the amounts paid.

The User agrees to indemnify the Company and its suppliers against any loss, damage, liability, adverse consequence or expense in any way related to claims against the User due to the fact that the User has in any way used materials from the Site in violation of any applicable legislation, the rights of third parties or the terms of these Terms and Conditions.

The User shall be solely and exclusively responsible for any consequences (legal or non-legal) arising from the use of the products sold by the Company. No complaint, charge of liability or claim for compensation may be made by the User to the Company and its suppliers as a result of the service offered.

The Company guarantees that the delivered products meet the legal requirements of use, reliability and durability.

The User undertakes to check the product(s) once received and, in the event of one or more products not conforming to the order placed, the User must inform the Company by e-mail: info@ licensel.com within 14 days of the date of receipt of the order.

Article 8

Shipment of Orders

Products will be shipped within a maximum of _ working days from the date of purchase.

Article 9

Seal of Quality and Customer Protection

The www.licensel.com demonstrates that it meets stringent quality criteria to ensure safe shopping through the Trusted Shops seal (https://business.trustedshops.co.uk/).

Moreover, through the Buyer Protection service offered through the Trusted Shop platform (https://business.trustedshops.co.uk/) insures the User’s orders up to a value of €2,500 free of charge.

Article 10

Right of withdrawal

The Parties jointly agree that there is no right of withdrawal if the User is not a consumer.

The user-consumer may exercise the right of withdrawal within 14 days from the date of purchase by writing to the following e-mail: [email protected].

The User declares that he/she waives the right of withdrawal with regard to the purchase of digital products not supplied on a tangible medium once the execution and use thereof has begun, as regulated in Art. 59 lett. o of legislative decree. n. 206 of 2005.

In all other cases, in order to be able to exercise the right of withdrawal, the relevant notice must be sent before the expiry of the 14-day period.

In the event that the User has chosen to have the Products requested in a single Order delivered by several shipments, the time limit for exercising withdrawal shall run with the delivery of the last Product.

Once the Product has been received by the Company, the same shall be refunded by the payment method chosen by the User at the time of the Order.

Finally, it should be noted that the User has no right of withdrawal in the following cases:

• the occurrence of circumstances beyond the Company’s control, such as damage resulting from unforeseeable circumstances or force majeure.

Article 11

Obligations of the Company

The Company shall not be liable for any damage that is not an immediate and direct consequence of the breach of contract.

The Company is in no way responsible for the fulfilment of obligations by third parties that may offer commercial guarantees in relation to the products for sale on the Site.

The Company reserves the right to prevent access to the Site in the event of violation of applicable legal provisions and/or violation of these Terms and Conditions.

Furthermore, the Company shall not be liable in the event of delays or non-fulfilment of contractual obligations, nor in the event of delays, inefficiency or suspension of the Site if one or more of these problems arises from unforeseeable circumstances or force majeure.

(Among the causes that could lead to the suspension, delay or in any case non-fulfilment of contractual obligations, for which the Company is not responsible, are listed by way of example and NOT exhaustively the following causes malfunctioning of telephone and/or electricity lines and/or the Internet network; malfunctioning of software, hardware and/or hosting services; interruptions and/or suspensions due to legal provisions, even of an exceptional nature or acts of Italian or foreign Authorities; tampering or interventions by third parties on services or equipment used by the Company during the production of the products; incorrect use of the platform by Users malfunctioning of the connection equipment used by the Users; non-conformity and/or obsolescence of equipment or programmes used by the Users; malfunctioning of the services, loss of data, accidental dissemination of personal or sensitive data not attributable to the conduct of the Company, and any other type of damage occurring as a result of attacks by hackers, thieves, hackers and/or viruses).

Article 12

Privacy Policy

Please refer to the privacy policy page at the bottom of the home page of the Site.

Article 13

Language, applicable law, dispute resolution and jurisdiction

These Terms and Conditions are drafted in the Italian language.

Without prejudice to Consumers’ rights, the Court of Brescia (BS) shall have exclusive jurisdiction for any dispute.

The User/Consumer habitually resident in the European Union may benefit from the additional protections provided for by the mandatory rules of the country of residence.

The User/Consumer has at his disposal a platform, set up by the European Commission, for online dispute resolution, which can be accessed via the following link: https://ec.europa.eu/consumers/odr/ .

Article 14

Links to external websites

Links and links to external sites made available by the Company are for information purposes only;

No responsibility can be attributed to the company for the use of external sites.

The inclusion of external links does not imply any connection with them, nor any responsibility for the correct handling of data in accordance with privacy regulations or any other information provided by the User/Customer to external websites.

Article 15

Duration and Changes

These Terms and Conditions shall remain valid and effective until amended and/or supplemented by the Company.

Any changes to these Terms and Conditions shall take effect and become binding on the User from the time of their publication on the Site and shall apply to sales made from that date.

Changes to these Terms and Conditions resulting from necessity and/or regulatory updates will be posted on the Site in order to make the User aware of them.

Article 16

Final Provisions

Any clause that for any reason whatsoever is wholly or partly void and/or ineffective shall not affect the remaining provisions of this agreement, which shall remain valid and effective between the parties.

The Company may at any time and without prior notice deactivate the User’s access to the Site or suspend the sale of products if the User does not comply with one or more of the present contractual clauses or voluntarily violates this agreement through misconduct, without the User being able to claim damages and/or compensation of any kind and/or restitution of sums.

In the event of the User’s breach of this agreement, the Company’s failure to take action shall in no event constitute a waiver of action.

Article 17

Communications and Complaints

All communications and/or complaints from the User against the Company should be sent to the e-mail address: [email protected].